Effective Date: 2025

Welcome to House of Ballard! These Terms of Service govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to be bound by these terms.

Please read them carefully.

1. Overview

This website is operated by House of Ballard. Throughout the site, the terms "we", "us" and "our" refer to House of Ballard. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to the following terms and conditions.

These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.

2. Online Store Terms

• You must be at least the age of majority in your state or province to use this site.

• You may not use our products for any illegal or unauthorized purpose.

• You must not transmit any worms, viruses, or any code of a destructive nature.

Violation of any of these terms will result in immediate termination of your services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

• Transmissions over various networks

• Changes to conform and adapt to technical requirements of connecting networks or devices

Credit card information is always encrypted during transfer over networks.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon without consulting more accurate or timely sources.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

5. Modifications to Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.

6. Products or Services

Certain products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We make every effort to display the colors and images of our products as accurately as possible. We cannot guarantee your computer monitor’s display will reflect true color.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction, on a case-by-case basis.

7. Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person or per order.

You agree to provide current, complete, and accurate purchase and account information so that we can complete your transactions and contact you as needed.

8. Third-Party Tools & Links

We may provide access to third-party tools and links to websites we do not monitor or control. You acknowledge and agree that we provide access “as is” without warranties or endorsements.

Please review the third-party’s policies and practices before engaging in any transaction.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies & Omissions

Occasionally, there may be information on our site that contains typographical errors or inaccuracies related to product descriptions, pricing, promotions, offers, shipping charges, and availability.

We reserve the right to correct any errors and to change or update information without prior notice.

11. Prohibited Uses

You are prohibited from using the site or its content for:

• Any unlawful purpose

• Soliciting others to perform unlawful acts

• Violating regulations or laws

• Infringing on our intellectual property

• Uploading malicious code

• Collecting personal data of others

• Spamming or phishing

• Any obscene or immoral purpose

Violation of any prohibited use may result in termination of your use of our services.

12. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the service is at your sole risk. All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

In no case shall House of Ballard, our owners, staff, affiliates, or service providers be liable for any injury, loss, claim, or damages of any kind arising from your use of the service or any products purchased.

13. Indemnification

You agree to indemnify and hold harmless House of Ballard and our affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that part shall be severed from the Terms, and the remainder shall remain valid and enforceable.

15. Termination

These Terms remain effective unless and until terminated by either you or us. You may terminate by ceasing use of our site. We may terminate your access at any time if we suspect a breach of these Terms.

16. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and House of Ballard and govern your use of the Service.

17. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.

Questions?

For questions about these Terms of Service, contact us at:

📧 sue@houseofballard.com
📍 Susan Leigh
Old Worthington Dairy
Arley Farm
Arley Lane
Haigh, Wigan
WN1 2UJ
United Kingdom