
Delivery & Refund Policy
✨ Delivery Information
Art Prints – Made Just for You
Every print is lovingly made to order — no dusty shelves or mass production here! I take pride in ensuring your artwork is crafted with care and packaged beautifully, so it arrives looking just as special as it should.
I ship worldwide, and fulfillment takes 2–5 working days. Once your order is dispatched, you’ll receive a confirmation email with tracking info so you can follow your print’s journey home.
Estimated Shipping Times (after dispatch):
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UK: 2–4 business days
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Germany: 2–4 business days
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Europe (EU): 4–7 business days
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USA & Canada: 2–3 business days (via courier)
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Rest of World: 3–6 business days (via courier)
Whether you're decorating your space or gifting someone special, I’ll make sure your print arrives safely and promptly.
Commissions – Your Story, Beautifully Told
Each commission is a one-of-a-kind collaboration between us — an artwork infused with your story, memories, and emotions. These pieces are packaged with extra care and shipped using a specialist courier service to ensure they reach you in perfect condition.
📦 Shipping for commissions is invoiced separately and will depend on your location. I’ll keep you updated every step of the way.
🛠️ Returns & Replacements
Prints
I want your experience to be as enjoyable as the art itself. If your print arrives damaged or isn’t quite right (oops, it happens!), just drop me a message within 48 hours of delivery. Be sure to include a few clear photos of the issue, and I’ll sort out a replacement at no extra cost to you.
Think of it as my promise to get it right, every time.
Commissions
Because commissions are tailor-made just for you, I'm unable to offer returns or exchanges on these pieces. Each artwork is a personal creation, reflecting your unique input — and that's what makes them so meaningful.
That said, I'm with you every step of the way. We'll keep the conversation flowing during the process, with progress updates and check-ins, so you always feel informed, confident, and part of the magic.
💬 Still Have Questions?
Whether you're curious about delivery options, sizing, framing, or you just want to say hello — I’d love to hear from you! Head over to the Contact Page, and I’ll get back to you as soon as I can.
Because great art is about connection — and that starts with you.